Frequently Asked Questions

How long does it take to produce and ship my order?

Production typically takes 2-3 business days. Standard shipping to the US takes an additional 3-5 business days. You'll receive a tracking number via email once your order ships.

What photo format should I upload?

For best results, upload a high-resolution JPG, PNG, or HEIC photo. The higher resolution, the sharper your final metal print will look. We automatically optimize your photo for metal printing.

How thick is the metal photo tile?

Our metal photo tiles are 1.0mm thick premium aluminum with a matte finish. They're lightweight, durable, and perfect for wall display.

Can I hang my metal photo tile in a bathroom or humid area?

Yes! Our metal prints are water and humidity resistant, making them perfect for bathrooms, kitchens, and covered outdoor areas.

How do I hang my metal photo tile?

Each metal photo tile comes with pre-attached mounting tape on the back. Just peel and stick – no tools or drilling required. You can reposition them if needed.

What if I'm not happy with my order?

We stand behind our quality. If there's any issue with your personalized product, please contact us within 7 days of delivery and we'll make it right.